Blue Networks and Technology

Delivery Of Services

01. Feb, 2011 • Categories: Delivery of Services, Services •

Blue Networks and Technology currently operates from its office on Charles St, North Perth. The company employs a combination of full time system and workstation engineers with excess work and specialist skills sourced from subcontractors. Functionally the team operates in two groups.

The on site team is responsible for:

Systems Administration (e.g creation and deletion of user accounts, setting of permissions)
PC builds (build of new PC and notebook systems)
Provision of workstation technicians (PC and notebook servicing)
Server health checks and maintenance
First level helpdesk (manning of full time helpdesk)

The off site team is responsible for:

Provision of system engineer resources
Server implementation and large projects
Consulting
Second level troubleshooting
Systems Integration
Product Evaluation
IT Management

What We Offer

01. Feb, 2011 • Categories: Services, What We Offer •

Blue Networks and Technology is a company that specialises in providing affordable computer and network support and solutions to small and medium sized businesses including, but not limited to:

All Microsoft workstation and server platforms
Microsoft server applications including:
- Exchange
- SQL Server
- ISA Firewall Server
Remote Work Place solutions – VPN and Sharepoint
Multi-site communications implementing Cisco / Sonicwall and Cyberguard network devices.
Secure firewall environments implementing Microsoft ISA firewall and Cisco ASA devices
Mobile Email Solutions using Microsoft Activesync
Windows Terminal Services
Wireless Technologies
SOE (Standard Operating Environment) builds for workstations and servers
IT Management and Consulting Services
iPhone Configuration so it can Sync into your Network

Through strategic alliances, Blue Networks and Technology can also provide services in:

Web Design
Data and electrical cabling
Web and DNS Hosting

Service Desk Facilities

01. Feb, 2011 • Categories: Service Desk Facilities, Services •

Blue Networks and Technology currently operates a full time helpdesk between the hours of 8am and 5pm weekdays. All calls logged with the helpdesk are recorded in the company helpdesk. Service agreement clients have the option of logging calls via: